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Shopping Help

Shopping Cart Help - Return to Shopping Cart

Introduction | Instructions

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Introduction - You can purchase items direct from our site with complete confidence using the following simple steps:

  • Step 1 - View and Update Your Shopping Cart
    Check/Change Product Quantities or Remove a product from the Cart.
  • Step 2 - Cart Confirmation
    Confirm that you have finished shopping and are ready to enter personal & payment details.
  • Step 3 - Enter Personal, Delivery and Payment details and Send Order
    Your personal, delivery and payment details are taken via our secure transaction server protecting your details using an industry standard 128bit SSL encryption certificate, guaranteeing your complete confidence in the privacy of your personal and payment details. We currently accept the following credit and debit cards.

Credit Cards

  • Step 4 - Order Details Confirmation
    Details of your order placement are confirmed back to you along with your order reference number which should be quoted in all correspondence with us.
  • Step 5 - Order Availability Checked & Confirmed
    We check stock availability and validate your credit card details. If there is a problem we will contact you to discuss your options.
  • Step 6 - Payment Taken, Order Dispatch and Confirmation
    Order is dispatched and your payment charged to your credit/debit card. You will be notified by e-mail that your order has been processed and payment taken.
Animal Awareness

Instructions - for specific actions - e.g. remove an item from the Cart:

  • To change the quantity of an item, type the new value into the appropriate quantity box and click on the 'Update Cart' button.
  • To remove an item from your shopping cart enter the value zero into the appropriate quantity box and click on the 'Update cart' button.
  • To continue shopping click on the 'Continue Shopping' button.
  • When you have finished shopping and are ready to make your purchase, please click on the 'Order Confirmation' button to confirm your order and enter your personal/payment details.


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Animal Awareness Limited, London House, The Square, Corwen, Denbighshire, N.Wales, LL21 0DE
t: 01490 412911    e: contact@animalawareness.co.uk

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